Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
ASIN ‏ : ‎ B006N47ZPK
Publisher ‏ : ‎ Disney Editions
Accessibility ‏ : ‎ Learn more
Publication date ‏ : ‎ December 16, 2011
Edition ‏ : ‎ Revised, Updated ed.
Language ‏ : ‎ English
File size ‏ : ‎ 2.0 MB
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Enabled
Word Wise ‏ : ‎ Enabled
Print length ‏ : ‎ 192 pages
ISBN-13 ‏ : ‎ 978-1423140146
Page Flip ‏ : ‎ Enabled
Grade level ‏ : ‎ Preschool and up
Part of series ‏ : ‎ A Disney Institute Book
Best Sellers Rank: #74,320 in Kindle Store (See Top 100 in Kindle Store) #5 in Hospitality, Travel & Tourism (Kindle Store) #6 in Customer Relations (Kindle Store) #67 in Business Motivation & Self-Improvement (Kindle Store)
Customer Reviews: 4.6 4.6 out of 5 stars (2,102)

کتاب Be Our Guest: Perfecting the Art of Customer Service (A Disney Institute Book) [انگلیسی]

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