“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies
“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides’ needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
From the Publisher
ASIN : B000PDZFDO
Publisher : Bantam
Accessibility : Learn more
Publication date : April 17, 2007
Edition : Revised
Language : English
File size : 1.5 MB
Screen Reader : Supported
Enhanced typesetting : Enabled
X-Ray : Enabled
Word Wise : Enabled
Print length : 210 pages
ISBN-13 : 978-0553903645
Page Flip : Enabled
Best Sellers Rank: #174,977 in Kindle Store (See Top 100 in Kindle Store) #20 in Business Negotiating (Books) #36 in Business Negotiating (Kindle Store) #184 in Motivational Business Management
Customer Reviews: 4.6 4.6 out of 5 stars (1,107)